FAQ

Yes, we do! The Thirsty Traveler is fully insured with general liability coverage of up to $1,000,000. Additionally, we have liquor liability insurance to ensure a secure experience for our clients and their events.

Cancellation and Rescheduling Policy: At The Thirsty Traveler, we highly value our clients and aim to provide exceptional service while accommodating your specific needs. We understand that event planning can be complex, and we want to ensure a fair and flexible approach. Here is our updated cancellation and rescheduling policy: 1. Cancellation: Clients who wish to cancel their event are kindly requested to provide us with a minimum of 90 days' notice. In the event of a cancellation within this timeframe, we are committed to working with you and will provide a partial deposit refund. Please note that cancellations made after 90 days will not be eligible for a partial deposit refund. We appreciate your understanding that planning can be unpredictable, and we aim to offer flexibility while also securing availability for our services. 2. Rescheduling: We understand that scheduling changes can occur, and we're here to help. Clients seeking to reschedule their event are encouraged to contact us at least 60 days in advance. We understand that flexibility is crucial, and we will work with you to find a suitable alternative date. 3. Providing Alternative Dates: To facilitate a smooth rescheduling process, clients are asked to provide us with three alternative dates for their event. This helps us ensure that we can accommodate your rescheduled event. In the event that alternative dates are not feasible, we will provide a partial deposit refund. 4. Your Satisfaction Matters: Your satisfaction is of utmost importance to us, and we are dedicated to assisting you in creating memorable moments. We value your trust in our services and strive to provide a fair and considerate approach to cancellations and rescheduling. We're Here to Assist: If you have any questions or concerns about our cancellation and rescheduling policy, please don't hesitate to reach out. We're here to support you and ensure your events are a resounding success. Thank you for choosing The Thirsty Traveler, and we look forward to serving you with custom-crafted refreshments tailored to your special occasion. We appreciate your trust in our services and are committed to working with you to ensure a seamless and enjoyable experience.

About Alcohol: Please note that we are a dry hire service, meaning we do not provide alcoholic beverages or liquor. While we are more than happy to assist you in creating a memorable beverage menu, we kindly request our clients to source their preferred alcoholic beverages separately. This approach allows us to focus on what we do best—crafting delicious and unique drinks to elevate your event.

At The Thirsty Traveler, we aim to make your event planning process as smooth as possible. We understand that determining the right amount of alcohol to bring can be a common concern. To assist you in this aspect, we provide an easy-to-use Alcohol Quantity Calculator in Excel format. This tool is designed to help you estimate the quantity of alcoholic beverages required based on the number of guests, their preferences, and the type of event. We want to ensure you have everything you need to create a memorable experience for your guests. Feel free to reach out to us to request the Alcohol Quantity Calculator, and our team will be more than happy to provide you with this valuable resource. We're here to support you in every aspect of your event, from crafting custom beverages to helping you plan for the perfect amount of alcohol.

Yes, all of our bartenders are TABC (Texas Alcoholic Beverage Commission) certified. We take pride in our team's knowledge and expertise in serving delicious cocktails and drinks to our customers. Our bartenders are experienced, friendly, and ready to serve you with the best drinks and service possible. We ensure that all our staff members are well-trained and qualified to provide you with an unforgettable experience at The Thirsty Traveler.

At The Thirsty Traveler, we take care of the essentials to ensure your event is a seamless success. We supply an array of mixers, quality cups, fresh garnishes, and all necessary bartending supplies to create a delightful beverage experience for you and your guests. For your convenience, we provide a 100 ft extension cord for electricity, and any additional cord length beyond that becomes the responsibility of the client. In addition to the essentials, we bring the cool factor with ice to keep your drinks refreshingly chilled. Our team requires approximately 1 hour of set-up time to guarantee a smooth and timely service. To add a personalized touch, we offer complimentary signature drink signage upon request. Clients can also enjoy the option of custom-designed signature drinks, enhancing the uniqueness of their event. Our aim is to go beyond the ordinary and tailor our services to make your experience with The Thirsty Traveler truly special. Cheers to crafting unforgettable moments together! 🥂